
Shipping and Delivery
Thank you for shopping at Ratchet Strap Chaps (“we,” “our,” or “us”). We value your business and want to provide you with a clear understanding of our shipping and delivery practices. Please read our shipping and delivery policy carefully.
1. Shipping Methods
a. We offer the following shipping methods for your convenience:
i. Standard Shipping: 3-5 business days
ii. Expedited Shipping: 2-3 business days
iii. Priority: 1-2 business days
b. The estimated delivery times mentioned above are approximate and may vary based on your location and other factors.
2. Shipping Rates
a. Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method of your order.
b. You can view the shipping costs for your order during the checkout process.
3. Order Processing Time
a. Orders are typically processed within 1-2 business days of receiving payment.
b. Business days are defined as Monday through Friday, excluding holidays.
4. Delivery
a. We ship orders to physical addresses within the United States. We do not ship to P.O. boxes.
b. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.
5. Delivery Delays
a. While we make every effort to ensure timely delivery, we are not responsible for delays that may occur due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen circumstances.
6. International Shipping
a. We currently do not offer international shipping. Our products are only available for delivery within the United States.
7. Damaged or Lost Shipments
a. If your order is damaged during transit or if it is lost in transit, please contact us immediately at info@ratchetstrapchaps.com. We will work with the carrier to resolve the issue promptly.
8. Contact Us
a. If you have any questions about our shipping and delivery policy or need assistance with your order, please contact our customer service team at info@ratchetstrapchaps.com.
9. Changes to This Policy
a. We reserve the right to modify or update this shipping and delivery policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.